od BohousP » čtv 04 dub, 2019 11:54 am
Tohle mi Roco poslalo 24.srpna 2018 jako odpověď na můj email z 28.května 2018. Chybu ověřili (NanoX jsem neuváděl), vyřeší to prý nový upgrade.
Dear model railroad friend,
Thank you for your e-mail and your interest in our products. Please excuse the delayed feedback on our part due to increased research and communication.
Regarding your request "Hi there, after upgrading Z21 to the last firmware and upgrade MultiMaus to v. 1.05 ocurred problems. MM works fine with Z21 only, using with DR5000 (Digikejs) or Lenz is not correct. Sending the commands over F13 to locodecoder is ok, however MM indicate nonsense.
Any workabout? Or we must wait for version 1.06 to solve it?" - we can tell you the following.
After feedback from the responsible department, we can inform you that the specified error was reproducible. This will be fixed with the next update. A release date of the firmware is currently not fixed, for which we ask for your understanding.
We hope to have helped you hereby, we apologize again for the delayed response and wish you continued enjoyment with the hobby model train.
Best regards
________________________________________________________________________________
After Sales Department
Roco Customer Service
... zkráceno, následovaly bežné firemní informace